Question 1

What is Fanntal?

Accepted Answer

Fanntal (https://fanntal.com) is Nigeria's trusted marketplace connecting homeowners, businesses, and individuals with vetted artisans and skilled service professionals with end-to-end Escrow Payment Protection.

Question 2

How does escrow payment protection work on Fanntal?

Accepted Answer

When you book a professional on Fanntal, your payment is held securely in an encrypted Escrow Vault powered by Paystack. The artisan only receives payout after you inspect the completed work and approve completion proof.

Question 3

How are artisans verified on Fanntal?

Accepted Answer

Every artisan on Fanntal undergoes multi-step verification including National Identification Number (NIN) KYC checking, phone number validation, work portfolio reviews, and administrative approval before earning a verified badge.

Question 4

Which Nigerian locations does Fanntal cover?

Accepted Answer

Fanntal operates nationwide across all 36 Nigerian states and the Federal Capital Territory (FCT Abuja), with prominent coverage in Lagos, Abuja, Port Harcourt, Ibadan, Kano, and Yola (Adamawa State).

Question 5

How do I contact Fanntal customer support?

Accepted Answer

Fanntal customer support is available via phone at 0907 381 5304 (+234 907 381 5304), WhatsApp at +234 907 381 5304, or email at fanntal.official@gmail.com. Headquartered in Adamawa State, Nigeria.